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Frequently Asked Questions:

Can I exchange a t-shirt for a different size?
Yes, we want our customers to be happy, so you are welcome to return an item in exchange for another size... Please check our sizechart and measure up one of your t-shirts to compare.

How much does shipping cost?
Shipping within Australia and Internationally is a flat rate of $5.90 for 1 item, or FREE if you buy 2 or more items.

How long will my order take to arrive?
Australian delivery is between 2 - 7 days, International delivery is between 7 - 14 days for in-stock items.

How long will it take for my pre-order items to arrive?
We try our hardest to get your pre-order items printed and on their way to you as soon as possible. Depending on a few factors this can be between 1-3 weeks.
Is it safe to use my credit/debit card on your site?
We use a secure PayPal Checkout to process payments. PayPal is the internets leading payment system and all your details are encrypted to make sure they remain private.
Do I need a PayPal account?
No - after the transaction is complete PayPal will ask if you would like to save your details for future purchases - this is up to you.
I don't have a credit/debit card - what should i do?
You should show our designs to one of your friends who does have a credit card. They will most likely want to buy one aswell, and then you can take advantage of the FREE DELIVERY from buying 2 or more items.

Will you accept Bank Transfers?
Yes - if you don't have access to a credit card then please contact us and we can organise a bank transfer.

I don't understand some of your South Australian themed T-shirts.
Thats ok, you don't have to.

I can't afford a T-shirt right now, but I like your designs and want to help.
Become a fan of us on FACEBOOK to find out when we have new designs, competitions and sales Become a FAN

This FAQ page was useless, I still need to know more?
Email your questions to: sales@decibelclothing.com.au

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